Automated workflows
Automate the replies your team sends every day.
Set simple rules: when a message contains certain words or comes from certain numbers, reply automatically or forward it to the right person. Common questions get answered even when nobody is online.
What you get with automated workflows
Rules in plain language
"When a message contains 'refund', reply with our returns policy." No code needed.
Reply or forward
Send an instant answer, alert a teammate's number, or both.
Switch on and off instantly
Pause a workflow for a sale or a holiday with one click.
See what ran
A history of every time a workflow ran, and whether its actions worked.
Explore more features
Bulk campaigns
Send approved WhatsApp templates to thousands of customers at once, personalised for each one.
Learn moreShared team inbox
Every customer conversation across your numbers in one place, one thread per customer.
Learn moreMessage templates
Write, preview and manage the WhatsApp templates your campaigns and replies use.
Learn moreSee QuickConverse with your own use case
Book a short demo. We'll show you how teams like yours send campaigns, answer customers and automate replies on WhatsApp.