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QuickConverse

Built on the official WhatsApp Business Platform

WhatsApp campaigns, inbox and automation in one place

Send personalised campaigns to thousands of customers, reply to everyone from one shared inbox, and automate the questions you answer every day.

The QuickConverse inbox showing a WhatsApp conversation with a customer, with delivered and read receipts and tags

How it works

Up and running in five steps

  1. 1

    Connect your WhatsApp number

    Link your WhatsApp Business number to QuickConverse in a few minutes.

  2. 2

    Create your message templates

    Write campaign messages with a live preview and get them approved by WhatsApp.

  3. 3

    Send to your customer list

    Upload a CSV, personalise each message, and have a teammate approve the send.

  4. 4

    Reply from one shared inbox

    Answer every customer from one inbox your whole team can use.

  5. 5

    Automate the routine

    Let workflows answer common questions and forward urgent messages.

Features

Everything you need to run WhatsApp for your business

From your first campaign to everyday customer conversations.

Campaigns with a safety net built in

Every campaign is checked by a second admin before it's sent, and you can see each recipient's personalised values before anything goes out.

Explore bulk campaigns
A QuickConverse campaign ready for approval, with recipient counts and the personalised message preview
QuickConverse workflows that auto-reply to shipping questions and forward urgent messages

Automations written like a sentence

"When a message contains 'ship', reply with our delivery times." Set rules in plain language and switch them on or off in a click.

Explore workflows

Frequently asked questions

What is QuickConverse?

QuickConverse is a platform for businesses that use WhatsApp to talk to customers. You can send personalised campaigns to many customers at once, reply to everyone from one shared team inbox, and set up automatic replies, all on the official WhatsApp Business Platform.

Is QuickConverse an official WhatsApp solution?

QuickConverse connects to WhatsApp through Meta's official WhatsApp Business Platform (the Cloud API). It doesn't use unofficial workarounds that can get numbers banned.

What is the 24-hour window?

WhatsApp lets you send free-form messages to a customer for 24 hours after their last message to you. After that, or if they've never messaged you, you can only send pre-approved message templates. QuickConverse shows which applies in every conversation, so replies never fail unexpectedly.

What are message templates and why do they need approval?

Templates are messages reviewed by WhatsApp in advance, used for campaigns and for contacting customers outside the 24-hour window. Approval usually takes from a few minutes to a day. In QuickConverse you build a template with a live preview, it's checked against WhatsApp's rules, and one click sends it to WhatsApp for approval.

Do my customers need to opt in?

Yes. WhatsApp requires that customers agree to receive messages from your business before you send them marketing messages. Messaging people who haven't opted in can lower your number's quality rating and limit how many people you can reach.

See all questions

See QuickConverse with your own use case

Book a short demo. We'll show you how teams like yours send campaigns, answer customers and automate replies on WhatsApp.